Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Linh Agarwood, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Also, you will be required to provide Linh Agarwood information regarding your credit card or another payment instrument. You represent and warrant to us that such information is correct and that you are authorized to use the payment instrument.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Our Policy explains what information we collect on the Website, how we use or share this information, and how we maintain such information. By using this Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use this Website. Please note that this Policy applies only concerning the information collected on the Website and not any information received or obtained through other methods or sources.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@linhagarwood.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5- SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% safe, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

At Linh Agarwood, we never share our customer’s data with the third party in any way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. We always try to personalize and continually improve your Heraven shopping experience.

SECTION 6 – COOKIES

We use “cookies” technology to store data on your computer using the functionality of your browser. A lot of websites do this because cookies allow the website publisher to do useful things like finding out whether the computer (and probably its user) has visited the site before. You can usually modify your browser to prevent cookie use – but if you do this, the Service (and the Website) may not work correctly. The information stored in the cookie is used to identify you. This enables us to operate an efficient service and to track the patterns of behavior of visitors to the website.

Also, in the course of serving advertisements to this Website (if any), third-party advertisers or ad servers may place or recognize a unique cookie on your browser. The use of cookies by such third party advertisers or ad servers is not subject to this Policy but is subject to their respective privacy policies. (Please note that use of the Website, is neither intended for nor directed to, children under the age of 18.)

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Depending on the nature of the change, we may announce the change: (a) on the homepage of the Website, or (b) by email, if we have your email address. However, in any event, by continuing to use the Website following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or just want more information contact our Privacy Compliance Officer at support@linhagarwood.com

Heraven Service’s Proprietary Rights

Service Content, Software, and Trademarks: You are only authorized to use the Linh Service to engage in business transactions with Linh. You may not use any automated technology to scrape, mine or gather any information from Linh Service or otherwise access the pages of Linh Service for any unauthorized purpose. If Linh Service blocks you from accessing Linh Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). The technology and software underlying the Linh Service or distributed in connection in addition to that are the property of Linh , our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software.

Heraven Service may contain images, artwork, fonts and other content or features (“Service Content”) that are protected by intellectual property rights and laws. Except as expressly authorized by Linh, you agree not to modify, copy, frame, rent, lease, loan, sell, distribute or create derivative works based on the Linh Service or the Service Content, in whole or in part. Any use of the Linh Service or the Service Content other than as specifically authorized herein is strictly prohibited. Linh reserves any rights not expressly granted herein.

The Linh name and logos are trademarks and service marks of Linh (collectively the “Linh Trademarks”). Other company, product and service names, and logos used and displayed via the Linh Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Linh. Nothing in these Terms of Service or the Linh Service should be construed as granting any license or right to use any of Linh Trademarks displayed on the Linh Service, without our prior written permission in each instance. All goodwill generated from the use of Linh Trademarks will inure to Linh’s exclusive benefit.

Third Party Material: Under no circumstances will Linh be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content or materials. To the maximum extent permitted under applicable law, the third party providers of such content and materials are express and intended third party beneficiaries of these Terms of Services with respect to their content and materials.

Linh may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Heraven, its users or the public.

Cookies
 
A cookie is a small piece of information sent to your computer, mobile or other devices when you visit a website. Cookies are sent by a web server to a web browser, to enable the server to collect information from the browser and recognize your device on future visits.
 
When you first visit our website you will be asked if you accept our cookies. We use cookies to keep track of your current shopping session, to personalize your experience, to store items in your shopping bag, and trying to ensure that the adverts or offers you see online are more relevant to you.
 
If you click to accept cookies, you are opting-in to Superdree using your personal information for these purposes.
If you do not accept our cookies, the functionality of our website will be severely limited.
Most browsers allow you to turn off cookies. If you want to know how to do this, look at the help menu on your browser. However, if you do not accept cookies your user experience on our website may be affected and you will be unable to purchase products from our website.
 
Cookies can be divided into four types:
 
Category 1: Strictly Necessary Cookies
 
These cookies are essential for the website to provide services you have asked for such as remembering your shopping bag items.
 
Category 2: Performance Cookies
 
This type collects anonymous information on how people use our website and the data is merged with other users to enable us to improve how the website operates. For example, we utilize Google Analytics cookies to help us understand how customers arrive at our website, browse or use our website and highlight areas where we can improve areas such as navigation, shopping experience, and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established, but our third party providers (such as Google) may associate this data with personal data they already hold about you.
 
Category 3: Functionality Cookies
 
These remember choices you make such as language, search parameters such as size, color or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the website operates. For example, our Saved Items feature utilizes a cookie to remember the products which you have expressed a wish to save whilst browsing our website.
 
Category 4: Targeting Cookies or Advertising Cookies
 
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers. For example, we use third-party companies such as Criteo to provide you with more personalized adverts when visiting other websites.